Privacy Policy
Who we are
SentimentFX Ltd ("we", "us", "our") is a company registered in Scotland, company number SC886719. Our registered address is 35 Fallside Road, Bothwell, G71 8BA.
We operate the website sentimentfx.org and related services including app.sentimentfx.org, api.sentimentfx.org, and developers.sentimentfx.org.
For questions about this policy, contact us at hello@sentimentfx.org.
What data we collect
We collect the following information when you use our services:
- Account information — email address when you sign up or generate an API key
- Usage data — API call counts and timestamps for billing purposes
- Authentication data — handled by Supabase; if you use Google Sign-In, we receive your email address and name from Google
- Payment information — handled entirely by Stripe; we never store card details
How we use your data
- To provide and operate the SentimentFX service
- To send transactional emails (API key confirmations, alerts, receipts)
- To track API usage for metered billing
- To respond to support enquiries
We do not sell your data. We do not use your data for advertising.
Third-party services
We use the following third-party services which may process your data:
- Supabase — authentication and database hosting
- Stripe — payment processing and subscription management
- Resend — transactional email delivery
- Railway — backend infrastructure hosting
- Vercel — frontend hosting
Data retention
We retain your account data for as long as your account is active. API usage logs are retained for billing and support purposes. You may request deletion of your data at any time by emailing hello@sentimentfx.org.
Your rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@sentimentfx.org.
As a UK company, we comply with UK GDPR. You have the right to data portability and the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
We use only essential cookies required for authentication. We do not use tracking or advertising cookies.
Changes to this policy
We may update this policy from time to time. We will notify users of significant changes by email. Continued use of the service after changes constitutes acceptance of the updated policy.